ZALORA thrives to make its local and international selection available to all customers in the Philippines, so delivery times may vary.
Due to the ongoing mega sales, we are expecting a high influx of orders. Please expect a longer processing time and delivery of your orders.
As Delivery lead times vary for different locations, we have prepared the steps on how you can check the estimated delivery dates of your order.
- STEP 1 On the product page, click on "SELECT LOCATION"
- STEP 2 Key in your region and city to get the estimated date of your delivery
- STEP 3 You will be presented with a summary of the shipping details and delivery dates
Once your basket is ready, you can also review its expected delivery timeline.
Once you confirm the order, an acknowledgement email will be sent to you where you can also check the estimated delivery date.
Note:
Deliveries are scheduled Mondays to Saturdays from 8AM to 8PM for Ninjavan and 6AM-12PM for J&T (excluding holidays).
Should you not be personally available to receive your package, kindly prepare and leave an authorization letter along with your ID for your trusted contact.
Due to airline restrictions, orders that contain dangerous goods will be shipped via sea. Click Here for more details.