How do I use the Online Exchange & Refund/Return Feature?

Exchanges and Returns are simpler now that they can be done online through your Mobile or Desktop. Check out our online returns module on your desktop here to request for an exchange or return.

Here are 2 ways on how you can request for an online return

1. RETURN VIA DESKTOP

Go to Account > Exchange & Return

2. RETURN VIA APP

Go to Account > My orders > Exchange  & Return

IMPORTANT:

Make sure that your item(s) for return is in original condition with tags intact and does not fall under the Non-Exchangeable & Non-Refundable Items & Brands .