Help & Support
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There were problems with the following fields:
Email Address
Subject
Details
Order Number
Contact Number
Seller Name
Contact Reason
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Account Management - Contract Related
Account Management - Profile Changes
Account Management - Brand Banner Requests (Marketing)
Account Management - Sale Campaigns/Promotion Module (Marketing)
Onboarding:: Inquiry: Product, Image, Content Guidelines
Onboarding:: Inquiry: Product Uploads and Updates
Onboarding:: Inquiry: Penalties
Product Listing & QC:: New Requests
Product Listing & QC:: Update
Product Listing & QC:: Quality Check
Product Listing & QC:: Sync Issues
Product Listing & QC:: API Issues(E06, E09, E1000, E07)
Finance:: Statement of Accounts/Sales Report/Monthly Statement
Finance:: Payment Status
Operations:: API Issues (E021, E025, E026, E028)
Operations:: Customer Address Verification
Operations:: Order Pick-ups:: Failed
Operations:: Order Pick-ups:: Requests
Operations:: Order-Pick ups:: Picked up After 3rd Attempt
Operations:: Order Processing:: AWB Issue
Operations:: Order Processing:: Cancellations
Operations:: Order Processing:: Packaging Issue
Operations:: Order Processing:: Returns
Operations:: Order Processing:: Status
Operations:: Order Processing:: Wrong Pricing
Operations:: Product Inquiry
Operations:: Seller Inquiry:: Seller Supplies Request
Operations:: Delivery:: Missing Item/s
Operations:: Seller Inquiry:: Vehicle Request
Operations:: Delivery:: Swap Orders
Operations:: Seller Inquiry:: Order Verification
Operations:: Delivery:: Entrego Claims
Sell with Us
SPAM
Contact Reason
...
Product Related::Incorrect Size
Product Related::Incorrect Color
Product Related::Wrong Item Received
Product Related::Defective Item
Product Related::Excessive Item
Product Related::Wrong Invoice/AWB
Product Related::Package Request
Product Related::Damage Packaging
Product Related::Product Durability
Product Related::Fake Product Complaints or Report
Product Related::Product Detail Inquiry
Product Related::Product Authenticity
Order Fulfillment Related::Shipment Status Updates - Within
Order Fulfillment Related::Shipment Status Updates- Outside
Order Fulfillment Related::Delivery Requests
Order Fulfillment Related::Incomplete Items Delivered
Order Fulfillment Related::Missing Part of the Item
Order Fulfillment Related::Express Shipping Delayed
Finance Related::Official Receipt/ Invoice
Returns Related::Exchange/Refund Restrictions
Order Related::Order Information Inquiry
Order Related::Order Status Processing