Shipping Fees and Charges

NOTE:

In order to keep our shipping fees fair to all our customers, shipping fee for items shipped from Local and Overseas will now be based on the weight of your package

1. How much is the shipping fee for my order?

If you spend above a certain amount, you will qualify for discounted shipping based on the region to which delivery will be made. However, this minimum spend is only applicable after discounts and vouchers have been applied.

Items "Sold by ZALORA" and Items "Sold by Third-Party Sellers" have separate delivery fees as shown below

Sold by ZALORA

SOLD BY ZALORA
SHIPPING FEE	MINIMUM SPEND	DISCOUNT
SHIPS LOCALLY (PHP149)	PHP 1995	PHP 100
SHIPS FROM OVERSEAS (PHP 199)	PHP 2995	PHP 100 (NCR) PHP 50 (PROVINCIAL)

Sold by Third-Party Seller

Shipping fees for third-party sellers are a little trickier since they are charged on a per seller basis. For every set of items from the same third-party seller (local and overseas), a Php149.00 charge will be added if the order does not sum up above Php1,495.00.

But good news! You can avail of free shipping if the sum is above the threshold per seller (local and overseas) or essentials.

NOTE:

Some sellers may be excluded for free shipping. Click here to see the List Of Brands Excluded For Free Shipping.

SOLD BY SELLER
SHIPPING FEE	MINIMUM SPEND	ABOVE MINIMUM SPEND
SHIPS LOCALLY (PHP 149)	PHP 1495	FREE
SHIPS FROM OVERSEAS (PHP 149)	PHP 1495	FREE
BEAUTY (PHP 149)	PHP 1495	FREE

2. Are there additional fees for items shipped from overseas?

Items that are shipped from overseas will be charged for international handling fee. These fees are non-refundable even if you return some or all of the items in your order. A fixed amount of PHP1495 will be charged for orders above PHP20,000. Orders that are charged international handling fees are ineligible for cash on delivery.