Contact Us

1. How can I talk to your Customer Service Team?

Our Customer Service Team remains available:

Chat with Zola (chatbot) 24/7 and with our live agents 9 am to 6 pm Monday - Sunday.

Send us an email at customer@ph.zalora.com 24/7 and we will do our best to respond within 48 hours.

2. Where can I reach out for partnership inquiries?

If you see great synergy between your team and ZALORA for collaborations and partnerships, please get in touch with us at partnershipsPH@ph.zalora.com. We love having new friends onboard!

You may also check out this link if you’re interested in our affiliate program

3. Where can I reach out for media-related or celebrity collaborations?

If you have any media-related inquiries or celebrity collaborations that you would like to explore, kindly reach out to us at pr@ph.zalora.com. We'd be more than happy to speak to you!

4. Where can I reach out for any job postings?

If you're passionate about fashion and up to the challenge of working in a fast-paced and exciting learning environment, then you might just be what we're looking for!

Hop on over here to find out more about our jobs and the people who work them. Alternatively, if you have any general inquiries about joining our big ZALORA family, drop us an e-mail at hr@ph.zalora.com so that we can get to know you!