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General Inquiries

Are ZALORA products legit?
ZALORA operates a zero-tolerance policy towards the buying and selling of counterfeit products. We strive to ensure that all products sold on our platform ...
Thu, Jan 28, 2021 at 12:46 PM
Click + Connect
Fri, Feb 19, 2021 at 5:32 PM
Feedback
Fri, Feb 19, 2021 at 5:34 PM
How Can I Change My Newsletter Subscription?
Thu, Jan 28, 2021 at 5:22 PM
How do I enable Push Notifications on my ZALORA app?
Fri, Feb 19, 2021 at 5:37 PM
How Do I Use E-Gift Cards/Add Wallet Credit Code?
Received or bought an E-Gift Card? Be sure to check out our Terms and Conditions below. Now here's to start using it! Mobile App Log into your ...
Mon, Dec 7, 2020 at 10:47 AM
How to Use our Live Chat
Tue, Nov 24, 2020 at 5:14 PM
Is my online shopping secure?
Mon, Feb 22, 2021 at 12:50 PM
What are SKU Codes?
Mon, Feb 22, 2021 at 12:53 PM
Who are Sellers?
Fri, Mar 19, 2021 at 12:29 PM