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HELP TOPICS General Inquiries

General Inquiries

Are ZALORA products legit?
ZALORA operates a zero-tolerance policy towards the buying and selling of counterfeit products. We strive to ensure that all products sold on our platform a...
Fri, Jan 12, 2024 at 2:56 PM
Click + Connect
Tue, Mar 26, 2024 at 11:09 AM
Do you have gift wrapping services?
Wed, Aug 31, 2022 at 10:26 PM
How Can I Change My Newsletter Subscription?
Fri, Sep 24, 2021 at 11:39 AM
How do I enable Push Notifications on my ZALORA app?
Fri, Sep 24, 2021 at 11:40 AM
How Do I Use E-Gift Cards/Add Wallet Credit Code?
Received or bought an E-Gift Card? Be sure to check out our Terms and Conditions below. Now here's to start using it! Mobile App Log into your acc...
Wed, Aug 7, 2024 at 2:19 PM
How to Use our Live Chat
Tue, Jul 9, 2024 at 10:35 AM
What are SKU Codes?
Fri, Sep 24, 2021 at 11:46 AM
Who are Sellers?
Fri, Sep 24, 2021 at 11:46 AM
ZALORA CASHBACK AND ZVIP FEATURES, TERMS AND CONDITIONS
Fri, Oct 6, 2023 at 11:02 AM