At ZALORA, we make sure that the task of delivering the freshest trends to your fingertips is in the trusty hands of our riders and delivery partners. Still, here are a few ways you yourself can avoid delivery fraudsters:

  1. Always ask for either the ZALORA delivery partner’s valid ID or to see other ZALORA packages he has in tow.
  2. Do remember that the rider must hand over the package to you first before he can ask for the payment. Always double check the amount indicated in the invoice/ receipt.

If you still spot any red flags, withhold the payment and reach out to our friendly Customer Service team. We’ll sort things out for you.