Where is my invoice?

As part of ZALORA's efforts to support environmental sustainability, we are slowly making our way to go completely paperless.

Your E-Invoice will be available for download when the order has been shipped.  Access the sales invoice logging in to your account on your deskstop. Go to Orders and select from the list of your orders 

Please note:

• Invoice download is currently available via Desktop for now.
• Sales invoice is only available for download for the items that are Sold by ZALORA.
• Business invoice are only available for items Sold by ZALORA Local. Kindly reach out to our customer service team  immediately for assistance as the changes must be made before the order is packed.
• Invoices for Third-Party Sellers cannot be downloaded as of the moment. You will continue to receive a hard copy of your Invoice for items sold by Third-Party Sellers.
• A physical/printed invoice is not needed for returns Sold by ZALORA. 
• Invoice for Electronic Gift Cards is not available. A separate invoice will be issued once the gift card is used to place an order.