As part of ZALORA's efforts to support environmental sustainability, we are slowly making our way to go completely paperless.

 

Your E-Invoice will be available for download when the order has been shipped.  Access the sales invoice logging in to your account on your deskstop. Go to Orders and select from the list of your orders 

Please note:


  • Invoice download is currently available via Desktop for now.
  • Sales invoice is only available for download for the items that are Sold by ZALORA.
  • Invoices for Third-Party Sellers cannot be downloaded as of the moment. 
  • You will continue to receive a hard copy of your Invoice for items sold by Third-Party Sellers.
  • A physical/printed invoice is not needed for returns Sold by ZALORA.